Returns Policy

European Golf Store is committed to providing products value and quality, and we do this with a commitment of satisfaction guaranteed. If you purchase a product from us that for any reason fails to give complete satisfaction, you may return it to us for a full refund so long as it is new and unused, and in its original packaging. We do not offer exchanges on products.

You are entitled to cancel your order and return the goods within 28 days for a refund less the cost to us of shipping the goods to you initially. All return shipping charges must be prepaid. We will refund the delivery if agreed beforehand with our customer service department. Please include a copy of your receipt and a note the reason for your return. To arrange a return please contact us.

Returns are accepted only for items purchased from European Golf Store. Refunds will be applied based on the original method of payment.

Please note: Custom Fit Clubs are personalised products and are exempt from our 30 Day change of mind policy. Custom Fit Club orders may only be returned or exchanged if the goods arrive damaged, become defective or the order was incorrect. The manufacturers guarantee may differ by product and does not cover accidental damage or normal wear and tear.